medic mobile analytics

Design work at Medic Mobile is an involved, multi-faceted, and iterative process. Healthcare workers can also make direct calls to receive help in caring for community members. This helps the tools’ eventual end users to see them as powerful ways to improve health in their communities. After our initial discussions about their roles and data more broadly, we encouraged the coordinators to put on their designer hats and join us in ideating. ‎All-In-One Caregiver Management Software The tools you need to deliver quality patient-care in the home. In 2010, Medic Mobile grew to a team of four and expanded its work to ten countries across Africa, Asia, Latin America, and the Caribbean. We would like to show you a description here but the site won’t allow us. MedicPad Analytics. In their roles, they not only monitor and support health facility activities, government programs, and I/NGO programs, but often perform other administrative tasks, as well. Learn how your comment data is processed. Cookies are widely used by online service providers in order to (for example) make their websites or services work, or to work more efficiently, as well as to provide reporting information. MedicPad Infrared. Medic Mobile builds and helps deliver open-source digital tools that support CHWs, supervisors, and facility health workers. Medic Mobile Launches Medic Labs: A New Tech Accelerator for Global Health with an Initial $3 Million Investment from The Rockefeller Foundation Today, Medic Mobile announced the creation of Medic Labs, a new global health technology accelerator, with $3 … What was clear and what was confusing? To date, Medic Mobile works with over 9.000 community health workers with a cumulative coverage of over 5 million people. In doing so, it can continue to design its product so that any small clinic can use it, based the unique needs of users at these clinics. This session marked the initial (and most continuous) phase of the design process: empathizing. We engaged the officials in participatory activities such as listing and ranking their daily tasks, group discussions about what they like and dislike about data, and a role-play about their response to seeing concerning data. Whilst working for a summer at a rural hospital in Malawi, he observed patients walking up to 100 miles to see the hospital’s single doctor, and community health workers walking over 30 miles to deliver reports by hand. The result is a variation on the concept of software as a service (SaaS). The service’s data collection capability has matured as overall organisational capacity has grown, allowing it to now collect information on all 54 active projects. Data is used both for internal learning and to help improve tools and services; as well as by partners to manage their health programmes, inform clinical decision making and better support their health workers. The Medic Mobile platform runs on feature phones, smartphones, tablets, and desktop computers. Global Strategies: developing software to support healthcare workers adopting COVID-19 protocols in underserved, rural populations in … Was this information necessary or not? The organisation seeks to overcome this by maintaining focus on human-centred design and refining the service’s delivery model. Medic Mobile’s impact metrics are essential to the organisation, informing its pathway to scale and guiding its decision-making across the organisation. Finally, they shared their excitement about having access to a comprehensive set of data from the mHealth intervention, as well as an accompanying training, to support them in their work. This process also identifies possible barriers to implementation of Medic Mobile tools. Users can also install Medic Mobile for feature phones via a small parallel SIM—a small wafer that slides under a phone’s existing SIM card—so that any GSM phone can run the Medic Mobile app. This is a demo of a few performance management dashboards, designed to help managers provide targeted support for health workers and health systems. Our mobile app was designed for a new wave of health workers and integrated health systems. Includes Admin / Reporting Dashboard; Additional custom BI analytics are available for extra fees. As discussed above, Medic Mobile values CHWs as key partners in designing and developing all of their tools. In 2014, Medic Mobile began to pay particular attention to impact indicators for four current priorities: (1) to increase coverage for focused antenatal and postnatal care, skilled care during birth, and childhood vaccinations; (2) to increase stock visibility and availability for essential medicines, and protect the cold chain for vaccines; (3) to increase early detection and treatment of infectious disease; and, (4) to increase support for remote health workers. THE TOOLS People delivering care deserve the best software The Medic Mobile toolkit combines decision support for frontline care, prioritization for home … the human centred design process enables Medic Mobile to keep refining their base of use cases for the platform, and ensure they keep the roadmap of their product development, staffing and partnerships in line with current needs. These metrics are based on Medic Mobile’s historical growth and an understanding of community health worker populations in their priority countries. Get Details. This feature-phone based intervention was designed to support FCHVs in their work, increase their connection and communication with the health facilities, and ultimately support better coordinated and more consistent care. Strong, productive partnerships are a key element to the Medic Mobile delivery model and will be critical when aiming to support 200,000 health workers covering 100 million people by 2020. Medic Mobile serves as the technical lead and a core contributor to the Community Health Toolkit, which helps health workers ensure safe deliveries, track outbreaks faster, treat illnesses door-to-door, keep stock of essential medicines, communicate about emergencies, and more. Markets Deployed In: 21 countries across Africa, Asia, Latin America and the Caribbean All in all, we walked away from these sessions with many insights. This data is managed and visualised on an internal impact dashboard. Permission-Based Access. They believe that data is foundational to their jobs, and empowers them with the ability to better support the health system at many levels. Collate, contribute to and maintain a growing library of configuration settings, best-practises, dashboards, troubleshooting guidelines and interactive data visualizations building upon past work. Learn more about your deployment options. Activity Tracker Clock-in and clock-out and enter plan of care duties using the mobile app. An example of the kind of dashboard that can be delivered using the platform is shown below. In this setting, it acts as a flexible, scalable information and communication centre, without requiring a connection to the Internet or remote server. When health workers submit data — using text messages (SMS), our mobile applications, or our SIM applications — the web app confirms data submission, generates unique IDs, … Medic Mobile’s greatest on-going challenge is designing systems that work as effectively and conveniently as possible for its users. After the session, we debriefed our findings through the define phase of the design process, compiling what we heard from participants, and zeroing in on the realities, challenges, and opportunities that they experience around data. After our visit to Sindhupalchowk, with initial insights in mind, we created a rough set of mocked-up ideas to test with users on our next site visit. As technology evolves, it is necessary to maintain a knowledge base of use cases – As the service develops, Medic Mobile’s use of a case roadmap – combined with their delivery model – is the foundation for their strategy, which helps them to develop roadmaps for their product, partnerships, and staffing. These observations lead him to found the mobile-based healthcare project, Mobiles in Malawi. Medic Mobile's Core Framework makes it faster to build responsive, offline-first digital health apps that equip health workers to provide better care in their communities. This human-centred design in turn sets the stage for greater scale. In Nepal, our current focus is on designing an analytics dashboard uniquely for municipality health coordinators and sub-coordinators. Medic Mobile serves as the technical lead and a core contributor to the Community Health … This feature is an add-on component to the MedicPad Clinic self-service kiosk product line. Compiling and analyzing this data not only gives us insight into user engagement, but also offers a valuable look into key activity and impact metrics for maternal and child health. Medic Mobile has a full time analytics manager who supports this work, with leadership from the CEO and directors, demonstrating the value that this role plays within the organisation. 2443 Fillmore St #380-8233 San Francisco, CA 94115+1(415) 746-9758. It hosts the Medic Mobile software tool kit, a tool kit that combines smart messaging, decision support, easy data gathering and management, and health system analytics. An outline of the process Medic Mobile have created, utilising principles of human-centred design, is shown below. The medic repository is the core tool of the Medic Mobile stack. Your email address will not be published. Along with their partners, they apply software that helps health workers deliver high-quality, equitable care in redesigned health systems. The idea for Medic Mobile was conceived when Co-Founder Josh Nesbit was a pre-medical undergraduate student. During the ideation phase, you can find the design team surrounded by whiteboards and sketch pads in our meeting room, contemplating the implications of each and every detail of our design. Medic Mobile enables people at all levels of the health delivery system to use simple, powerful, flexible, and inexpensive tools to help people access care, stay in care, and receive care that is of a higher quality. A prototype dashboard of Medic Mobile’s analytics feature that analyzes data and visualises it in useful ways for health officials (e.g., monitoring stocks of medications, using both maps and graphs). Click here for current vacancies within the GSMA, Principles for Driving the Digital Inclusion of Persons with Disabilities, The State of Mobile Internet Connectivity Report 2020, Accelerating Digital and Financial Inclusion, Reaching 50 Million Women with Mobile: A Practical Guide, State of the Industry Report on Mobile Money, Creating mobile health solutions for behaviour change, Currently working with over 9,000 community health workers (CHWs), a 71% increase from 2012, Worked with 39 partners to deploy tools in 21 countries, Serving over an estimated 5 million end users. In order to do this, Medic Mobile will seek to maintain and grow its key partnerships, increase accessibility of its deliverables and, continue to interact and reflect with its users about how the Medic Mobile service can be as effective and impactful as possible. To avoid potentially influencing their ideas with our own, we asked them to think through each of the metrics presented, and represent the data in whatever way felt most relevant to them. In addition to the kinds of specific priorities discussed above, Medic Mobile measures its success according to the number of users it has, and the number of people those users cover. Over 5 million end users have felt these benefits as a result of the Medic Mobile platform. It can be accessed from laptops, netbooks, tablets, and smartphones. Overall, this aids the organisation in fulfilling its commitment to building the right tools and developing the right use cases for each user, partner and community served by Medic Mobile. Work with designers and project managers to ensure that dashboard designs are feasible within the Medic Mobile Analytics platform Contribute to and maintain a growing code base of JavaScript, JSON configuration, technical documentation, and interactive data visualizations. Year Launched: 2009 (as FrontlineSMS:Medic) Today, this impacts the healthcare of more than 5 million people in 21 countries across Africa, Asia, Latin America and the Caribbean. Work with designers and project managers to ensure that dashboard designs are feasible within the Medic Mobile Analytics platform Collate, contribute to and maintain a growing library of configuration settings, best-practises, dashboards, troubleshooting guidelines and interactive data visualizations building upon past work. Why? Throughout this phase, we refer back to insights and quotes from the field. Permission-Based Access Each mobile device is registered for specific building and apartment access. Designing an analytics dashboard means employing user insights to contemplate everything from the pros and cons of different groupings of metrics, to the fine line between useful and unnecessary detail, to how to represent it all in a way that is simple but comprehensive. Medic Mobile was created for people delivering care in hard-to-reach areas. Cookies are small data files that are placed on your computer or mobile device when you visit a website. This site uses Akismet to reduce spam. Additionally, patients can use mobile phones to notify ministries of health if local clinics have run out, helping to ensure greater accountability. It can be hosted locally or in the cloud, and runs as a responsive web app on desktops, laptops, tablets, or smartphones. Develop internal and partner-facing interactive data visualizations. Medic Mobile combines decision support for doorstep care, prioritization for home visits and follow-ups, messaging, and actionable analytics for managers. Medic Mobile combines messaging, data collection, and analytics for health workers and health systems in hard-to-reach areas with or without internet connectivity. Medic Mobile has equipped over 6,200 Female Community Health Volunteers in Nepal with SMS-based mHealth tools for maternal and child care coordination in partnership with Ministry of Health. Primary Delivery Technology: SMS Combined, these components can increase and improve the delivery of vital healthcare in underserved communities worldwide. This data can then be aggregated and displayed on easy-to-read analytics dashboards, providing information that can be used to restock drugs more quickly (often from nearby clinics) and improve forecasting to avoid future stock-outs. Medic Mobile is a 501(c)(3) public charity that was founded in 2010 to improve health in communities that are hardest to reach. Stay up to date on the latest mHealth news and sign up for our newsletter. Thereafter, we will be able to hand over the first iteration of municipality-level analytics dashboards to the very users who helped us build them. Targeted Device: Basic Phone, Feature Phone, Smart Phone, Tablet PC/Laptop This makes it possible to register new pregnancies and births, schedule appointment reminders, and perform other tasks. Medic Mobile is a 501 public charity technology company specializing in mHealth. The service’s data collection capability has matured as overall organisational capacity has grown, The combination of the Medic Mobile web app and analytics helps managers provide targeted support for health workers and systems. Pictured above, Design Manager Ranju Sharma sketching mockups in our Kathmandu office. We are sketching, defining specifications for, and organizing mockups that will be user-tested again, before ultimately being built by our tech team. Scaling in the future will require a mix of national scale deployments, as well as widespread adoption of the recently-launched DIY download of the platform. The success of Medic Mobile, and their approach to mHealth relies on the input of the people involved in healthcare delivery at every stage of design and implementation. Our tools are free, open-source, and designed alongside people delivering care in the hardest-to-reach communities. Staff GPS Locator Keep track of where your staff is at all times via QR Codes and GPS location services. This has enabled supporting research and development work, building capacity to deliver and support projects which have subsequently become more self-sustaining, while also helping to support Medic Mobile’s capacity to deliver its DIY platform at scale. Their software is open source and can be found at GitHub. By 2011, the Medic Mobile SIM application for feature phones was released, the service launched its first regional-scale programme in Africa, and it collaborated with 25 partners to reach one million people. It can also be a standalone mobile phone or … Technology partners are also essential for effective collaboration. Medic passively detects, monitors and reports major healthcare risk factors after every bathroom visit. Medic Mobile expects to maintain its working relationships with community-based organisations, international NGOs and ministries of health – the focus being to work together to support the maximum number of community health workers possible within their system and supporting their workforce-strengthening activities. When considering partnerships, Medic Mobile aims for a mutual commitment to using its design processes, focusing on solutions that are defined and built in collaboration with CHWs. Medic Mobile also provides a powerful analytics feature that health officials can use as a dashboard to visualise their data. Develop internal and partner-facing interactive data visualizations. ... Cum ar fi să primești rețetele direct pe telefon sau să comunici istoricul tău medical și simptomele unui medic cât... January 19, 2020. Armed with some of our favorite ideation tools: markers and chart paper, they began sketching! To kick off the design process, our Asia design team traveled to Sindhupalchowk and Banke to hear from our future dashboard users themselves. ... Clock-in and clock-out and enter plan of care duties using the mobile app. These tools are currently focused on antenatal care, childhood immunizations, disease surveillance, drug stock monitoring and communicating about emergencies. Weaknesses of medic Mobile . It is cloud-hosted and works seamlessly with the mobile field reporting tools. Software tools are used by large organizations supporting thousands of frontline health workers, as well as local organizations and clinics. Medic Mobile aims to develop mobile-enabled services that support community health workers, staff at community clinics, ministers of health, and others to: monitor diseases, stay in touch with families, send emergency alerts to regional hospitals, and convey critical data to key decision makers at health ministries. This feature can be used by district healthcare workers or ministries of health to track operational progress, measure impact, spot trends, and make decisions based on accurate, real-time data. Save my name, email, and website in this browser for the next time I comment. Post authored by our Asia Design Team. From pregnancy registration to death reporting, the coordinators shared their sketches, we shared our own, and we talked through preferences as a group: What did they like about certain representations? The platform is optimised to support a variety of uses and can easily be adapted to support other mHealth needs. Required fields are marked *. Business Model: Donor Estimated Total Number of Users: 9,000+ CHWs supported. Since each set of users and what they are interested in monitoring varies, Medic’s designers employ human-centered methods to design dashboards that fit users’ needs, both content-wise, and through data representations that make sense to them. Medic Mobile, Dimagi: developing data analytics tools to support frontline health workers in countries such as India and Kenya. Alongside this, Medic Mobile for desktop provides real-time access to community data, enabling faster communication and more targeted support to patients and communities. Medic Mobile combines SMS messaging, data collection, and analytics for health workers and health systems in hard-to-reach areas with or without internet connectivity. Analytics First. For example, clinics and pharmacies can send information to government agencies on a daily basis about dwindling supplies. Medic Mobile also provides a powerful analytics feature that health officials can use as a dashboard to visualise their data. Medic Mobile is a software toolkit that combines smart messaging, decision support, easy data gathering and management, and health system analytics. For example, thanks to a partnership with Mozilla, Medic Mobile released the first community health app for Firefox OS, which is now available in the Firefox Marketplace. This means that, the wider the participation, the greater the impact is likely to be. Data can be entered via SMS, smartphones, or through a web-based interface. Our intention is to create something that users will enjoy looking at, feel at-ease understanding, and therefore want to share, and take action on, at many levels. Figure 2: Example of Medic Mobile Dashboard. Since each set of users and what they are interested in monitoring varies, Medic’s designers employ human-centered methods to design dashboards that fit users’ needs, both content-wise, and through data representations that … Learn more about the latest software for community health. Medic Mobile has a full time analytics manager who supports this work, with leadership from the CEO and directors, demonstrating the value that this role plays within the organisation. From there, it was time to start ideating. To achieve this goal, it must meet a 65% growth rate for its user numbers each year from 2014 onwards. We serve this mission by building, delivering, and supporting software that helps community health workers, managers, and clinical teams work together to provide equitable care. MEDIC PLAYER is a streaming service that allows our users to watch a wide variety of award winning TV shows, documentaries and more aimed at any person aspiring too, currently studying towards, or working in the fields of medicine, dentistry, nursing, midwifery, paramedicine, radiotherapy, physiotherapy, biomedical science, pharmacology or life sciences. First, in Chautara, Sindhupalchowk, we conducted a focus group discussion with health coordinators to learn more about their roles, responsibilities, and relationship to data. In 2008, Mobiles in Malawi merged with a service named MobilizeMRS – which focused on electronic medical records and data collection – to form FrontlineSMS:Medic, which became Medic Mobile. Products & Services: Information access, Databasing, Healthcare provision Medic Mobile is growing and we’re hiring great people. At Medic Mobile, we use this data to internally monitor our deployments through online analytics dashboards, as well as to provide external project dashboards for partners. Analytics & Reporting. It works with or without internet connectivity, locally or in the cloud. We learned that health coordinators are a diverse group of very busy people, managing anywhere from 5-20 health facilities in a variety of rural, and sometimes urban, municipalities. It is guided by a mission to support community health workers and families using mobile and web tools. Medic Mobile stores data received from community health workers, manages relationships, sends automated messages to individual or multiple recipients and automatically schedules appointments, among other functions. For example, aggregating insights and metrics across implementations of the platform allows the team to generate a rich annual report, which can be shared with partners and others. © Copyright 2019 GSM Association.The GSM logo is registered and owned by the GSM Association. It is a central resource of the Community Health Toolkit. On top of this, philanthropic partners have supported Medic Mobile at critical stages of growth and service implementation. Building on these and other elements, the organisation has set an ambitious goal of supporting 200,000 health workers covering 100 million people by 2020. Work with designers and project managers to ensure that dashboard designs are feasible within the Medic Mobile Analytics platform; Contribute to and maintain a growing code base of JavaScript, JSON configuration, technical documentation, and interactive data visualizations. Both of these innovations will make its most impactful products significantly easier to access for grassroots organisations and clinics. This data-collecting aspect of the Medic Mobile platform can be used by anyone who accesses, stocks, distributes, and monitors medications in systems where the platform operates. TinyMedic's approach represents the entire EHR in temporal order: data is organized by patient and by each event; using a patient's entire Health History. Our tools run on basic phones, smartphones, Download MedicPad Analytics and enjoy it on your iPhone, iPad, and iPod touch. It's designed specifically for health workers and health systems in hard-to-reach areas and supports any language. Figure 1: Medic Mobile’s Human Centred Design Approach. Looking forward, the Medic Mobile team is particularly excited about two specific innovations: a downloadable version of its offline web app and an all-in-one hardware kit designed for last-mile clinics. 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